Delivery Timeline
All orders are typically delivered within 7 business days from the date the order is placed. Delivery timelines may vary slightly depending on location or unforeseen courier delays.
Exchange Policy
GLT offers exchanges after quality checks only. We do not offer refunds or returns once an order has been delivered.
Exchange Window
Customers must request an exchange within 7 days of receiving the order.
Eligibility For Exchange
Items are eligible for exchange only if they are unused, unworn, unwashed, and returned with original tags and packaging intact.
Non-exchangeable Items
Sale items, discounted products, accessories, and customised products are not eligible for exchange unless the item received is damaged or incorrect.
Damaged Or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images and order details.
Shipping Charges
Shipping charges for exchanges may be applicable depending on the reason for exchange.
Contact
For all exchange-related queries, please contact us at: Admin@girlylittlethings.com
